Being at your best when things are not going well
by
Bruce Snyder, an avid reader, has noticed that books are rife with stories of people who retreat when faced with crisis.If you are doing a good job and are confident in yourself, he believes that you will retreat to your basic core values, and that it\'s important to remind everyone of what those core values are.
\"I think that\'s playing the percentages,\" he says, \"and I think that\'s what I do in those cases. I don\'t go against percentages. The percentages are, over the
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