Letter From AFM: We're Listening
by John GallupEditor and Publisher

Every good business listens to their customers. Success demands that companies have a good handle on the opinions, the needs and the desires of the clientele they serve. The media business is no exception. “Know your Audience” is rule number one for anyone in publishing.
At AFM, we’ve been listening very closely to our readers for 20 years. Whether it’s hearing from the hundreds of coaches who have contributed articles over the years, getting face-to-face with coaches at con
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