Being at your best when things are not going well

Bruce Snyder, an avid reader, has noticed that books are rife with stories of people who retreat when faced with crisis. If you are doing a good job and are confident in yourself, he believes that you will retreat to your basic core values, and that it\'s important to remind everyone of what those core values are. \"I think that\'s playing the percentages,\" he says, \"and I think that\'s what I do in those cases. I don\'t go against percentages. The percentages are, over the long haul, over my 35 years of experience, what we believe in before we had this crisis, probably still are valid.\" Snyder\'s philosophy of problem-solving was put to the test came after his second game of the 1998 season when ASU was totally outplayed by Brigham Young University. The next morning, he sat in his office and responded to the question: \"What do you say to your kids tonight at your Sunday night